Delete your account
Last updated 16 September 2026
You can close your Hi5 account and have your information removed at any time.
How to request deletion
- Email hi5usacalifornia@gmail.com from the email address on your account, with the subject "Delete my account".
- We confirm the request and close the account.
- Your data is removed within 30 days.
What gets deleted
- Your profile: name, emoji, bio, city and trust level.
- Activities and events you hosted, and your place in activities you joined.
- Your posts, likes, Hi5s and direct messages.
- Your sign-in credentials.
What we may keep
We may keep limited records where the law requires it, or where we need them to handle a safety report or prevent abuse. These are stored separately and are not used to contact you.
Before you go
If you host upcoming activities, consider cancelling them first so the people who joined are not left waiting. Questions? See Support.