Support
Last updated 16 September 2026
Need a hand, or want to report something? Here is how to reach us.
Contact us
Email hi5usacalifornia@gmail.com. We aim to reply within two working days.
Report a person, post or activity
Email us with a link or a description and we will review it. Reports about safety, harassment or illegal content are handled first, normally within 24 hours, and we may remove the content and suspend the account.
Common questions
- The map is empty. Allow location access in your browser or phone settings, then reload. Without it we centre on a default area.
- I can't sign in. Use the same method you signed up with (email or Google). If you used email, reset your password from the sign-in screen.
- How do I cancel an activity I am hosting? Open the activity and choose Cancel. People who joined will see it is cancelled.
- How do I delete my account? See the account deletion page.
Policies
Read our Privacy Policy and Terms of Use.